OUR DRIVING SCHOOL POLICES

Cancellation & No Show Policy and Fees

Just like all other driving schools, Treasure Valley Driving School has a strict cancellation and no show policy. To Cancel a lesson, you must call our office at least 24 hours  prior to your scheduled appointment time to give us notice or you will be charged a $75 cancellation fee. If you are calling during non-business hours to cancel a lesson, please leave the students name, appointment date, time and instructors name if known. This fee applies still applies if you cancel for being sick. We will do everything we can to fill the spot so that you do not get charged so please make sure you call us as soon as you know you need to cancel.

Note: On rare occasions we may have to cancel a lesson on short notice. We reserve the right to cancel and reschedule any lesson due to instructor illness or unavailability with no reimbursement to customer. 

We DO NOT confirm appointments by phone but do by email, please write your appointment date and time down. You are welcome to call our offices to confirm your appointment or to ask when your appointment is scheduled. 

If you do not show up to the lesson on time, our instructor will wait 15 minutes then they will call their next student or leave and student will be charged $75 for a no show fee. If you are running late, please call the office at  208-994-5210 to let us know the status of your arrival so that we can let the instructor know to wait for you. If you do not show up for any reason, there will be a $75 fee charged to you for a NO SHOW.

Refund Policy

UNDER NO CIRCUMSTANCE WILL CASH OR CREDIT REFUNDS BE GIVEN AFTER REGISTERING WITH OUR SCHOOL ONLINE, ON THE PHONE or IN OUR OFFICE no matter how long after you register. We do not give refunds for Students who move or relocate. However those lessons can be transferred to another student or family member. 

No Permits will be issued until all fees are paid. 

Instructor Disclaimer

All efforts will be made to honor your instructor request. However in an unforeseen circumstance we reserve the right to change the instructor. If you have a special instructor request or prefer a male or female instructor, please let the office know so that we can note your student account. 

Pick up Policy / Location Serviced

We do not offer Home Pick up. Depending on where you live we either meet at our office in Eagle or if you live in or near Emmett or Nampa we meet at the High School or McDonald's.

Course Completion Guidelines

Online and In-Class Drivers Education Courses must be completed within 6 months of registration unless otherwise agreed to in writing by Driving School and Student. Behind the Wheel lessons must be completed within 1 year of registration or there will be a $75 per lesson fee charged for any lessons still remaining unless otherwise agreed upon in writing by Driving School and Student. We asked that if you are having trouble completing your course (Drivers Ed or Behind the Wheel) that you contact our offices to make arrangements for additional time. We understand things come up and are willing to work with all of students.

Privacy Policy / Miscellaneous

Treasure Valley Driving School respects your privacy and we do not rent, sell, or lease your information to any third party. The details containing your electronic payment are securely transmitted from our payment gateway to our credit card processor for the sole purpose of authorizing your transaction so that we may provide our goods and services to you, the client.

By using this website, you consent to our use of your information as described in this Privacy Policy (last revised on May 1, 2013). We reserve the right to change our privacy policy at any time without advance notice. Should a new policy go into effect, we will post it on this site, and the revised policy will apply only to information collected thereafter.

Your visit on our site is tracked through a standard web traffic statistics program, which keeps records of traffic on the site. Our server automatically collects data about your server’s Internet address when you visit us. When you request pages from our web site, our servers may log your IP Address.

User information may be disclosed to government authorities or other third parties when required or permitted by law, including, but not limited to, in response to court orders and subpoenas. We also may disclose user information in connection with investigations or when we have reason to believe that someone is causing injury to or interference with our rights or property. 

Lost and Found

Treasure Valley Driving School is not responsible for items left in our Instructor Vehicles. Please make sure to check the car after your lesson before leaving. Any items left will be put in our lost and found box. Please call our offices at 208-994-5210 to check on items left in the cars.